Category
About Your Stay
Payment Information
Other Questions

About Your Stay

How far in advance can I make a reservation for a stay?

Can I stay in the same room for consecutive nights?

Do you have non-smoking rooms?

Can I Check In after midnight?

Can I check in early?

Is it possible to extend the checkout time?

Does the hotel have a curfew?

Can I be placed on a waiting list for cancellations?

Can I cancel my reservation?

How can I cancel my reservation?

Is breakfast available?

Payment Information

Does the displayed room rate for bookings include tax and service charges?

How should I pay for my accommodation?

What types of credit cards can be used for payment?

What about accommodation fees if I have young children?

Other Questions

Is the facility wheelchair accessible? Can I use a wheelchair?

Can you store my luggage before check-in and after check-out?

Is it possible to send luggage to the hotel? Also, is it possible to ship luggage from the hotel?

Is it possible to send luggage overseas from the hotel?

Do you have baby cots?

Is there parking available?

How long will lost or stored items be kept?