How far in advance can I make a reservation for a stay?
There is no set booking period, but we offer special discounts like early bird rates. Please
check the hotel’s plan details for more information.
Can I stay in the same room for consecutive nights?
Yes, you can. Please let us know when making your reservation. However, depending on room
availability, we may not be able to accommodate your request, so please understand in
advance.
Do you have non-smoking rooms?
Our hotel is a non-smoking facility. Smoking is allowed only in designated smoking rooms on
the 1st and 26th floors. Please be aware that if smoking or the presence of cigarette butts
is detected in the guest rooms, a cleaning fee and compensation for room damage will be
charged.
Can I Check In after midnight?
It is possible. Please contact the hotel in advance with your expected check-in time if you
have a reservation.
Can I check in early?
We don’t usually offer early check in, however, it may be possible depending on
availabilities. Please contact the hotel for details.
Is it possible to extend the checkout time?
The standard checkout time is 11:00, but an extension until 13:00 is available for an
additional fee. Please contact the front desk in advance if you wish to extend your checkout
time. Please note that if the extension exceeds the maximum time, a full night's charge will
apply.
*Checkout times may vary depending on the accommodation plan.
*Extension
requests may
not be accepted if the hotel is fully booked. Thank you for your understanding.
Does the hotel have a curfew?
The hotel does not have a curfew. Our front desk is available 24 hours.
Can I be placed on a waiting list for cancellations?
We do not accept waiting lists for cancellations. We kindly ask that you check availability
by phone or online regularly.
Can I cancel my reservation?
Cancellations are accepted. According to our hotel's terms and conditions, cancellation
charges are 20% of the room rate for the day before, 80% on the day of, and 100% for
no-show. Please note that cancellation policies may vary depending on the plan. Kindly check
the details of your reservation plan.
How can I cancel my reservation?
For reservation confirmation, modifications, or cancellations, please proceed here.
Is breakfast available?
Yes, breakfast is available. However, it may vary depending on the plan, so please check the
details of the hotel’s plan.