Stay in Hokkaido at GRANBELL HOTEL SAPPORO

Reservation

8 minutes from Susukino station.

agoda「2024 CUSTOMER REVIEW AWARD」

Booking.com「Traveller Review Awards 2024」

8 minutes from Susukino station.

agoda「2024 CUSTOMER REVIEW AWARD」

Booking.com「Traveller Review Awards 2024」

agoda.com「GOLD CIRCLE AWARD 2023」

At the highest floor,
there is
a public open‐air bath.

The Designers hotel take 8 minutes from Susukino station

Our hotel is located at the useful location and access from many sightseeing spots.
We allow guests not only to stay but also to enjoy various experiences,
leisure, gourmet, winter-sports.

Please take your time at GRANBELL HOTEL SAPPORO with high-quality and relaxed stay.

GRANBELL HOTEL SAPPORO

Jozankei's most expansive spa and resort

GRANBELL HOTEL SAPPORO

INFORMATION

HOTEL INFORMATION

GRANBELL HOTEL SAPPORO

8-10-1 Minami 3 Jonishi, Chuo-ku, Sapporo-city
Hokkaido 060-0063 JAPAN
TEL.+81-11-522-5541

MAPCODE	9 491 418*54
Check-in	Later than 3:00 p.m.
Check-out	Till 11:00 a.m.
Number of guest rooms	218 rooms
Dining	Breakfast and lunch
Credit card	VISA / JCB / MASTER / AMEX / DINERS / GINREN

ROOMS

Our hotel have 6 types for the room.
For single use, family and so on, you have various choices.

Double
Deluxe double
Universal double
Twin
Deluxe Twin
Triple

Common equipment: TV / Wi-Fi / Refrigerator / Kettle / Telephone / safety / Dryer / Hanger / Storage space under bed / Hit's / Toilet with Washlet / The bed made in dream master company /
Air conditioner

Amenities: Hand towel / Bath towel / Toothbrush and Tooth powder / Shampoo / Conditioner / Body Soap / Swab / Hairbrush / Shaver and Shaving cream / Slippers / Gown

Rental items*Limited quantity.: Wheelchair / Trouser press / Air cleaner / Steam iron / Hair iron (straight & curl)

RESTAURANT

You can enjoy alcoholic drink and dishes.
Please us our restaurant to spend relaxation time and special memories with precious persons.

Minori ＆ Café

Breakfast Buffet

Minori ＆ Café

You can enjoy specialty soba, caller fish, local brew and dishes made of local products.
Also, outpatients are welcome.

Floor	2F
Hours	Breakfast: 7:00 a.m.-9:30 a.m. (L.O.9:00 a.m.) lunch: 12:00 p.m.-3:00 p.m. (L.O.2:30 p.m.)

BAR

A hideaway BAR where you can relax and forget about time.
Please spend a quiet time in a space with an adult atmosphere.

BAR

Bar counter

BAR

We offer a wide variety of drinks including Hokkaido's local sake, wine, and cocktails.

Floor	2F

FACILITIES

Open-air bath

Indoor bath

The whole bath

Shower booth

Open-Air bath

Indoor bath

The whole bath

Shower booth

13F

Public open-air bath

It is in highest floor(13F).
You can spend precious time, viewing stars from the bath.

Hours	5:00 a.m.-10:30 a.m. / 3:00 p.m.-1:00 a.m.

Other Facilities

1F

Lounge

Free space the guests can use to wait for check in and as appointed place.We also sell delicious coffee. Please use it when you want to take a break.

Hours 24hours.
1F

Automatic Check-in Machine

The machine handle credit card payment and prepaid reservation.You can check in without any contact.

Hours 24hours.
2F

Smoking Room

Smoking is prohibited in our hotel. The guests can smoke only smoking place on 2F.

Hours 24hours.
13F

Coin-operated Laundry

We provide toll coin laundry service.

Hours 24hours.
2F

Vendor Machine

There are vender machine and ice-making machine on 2F.

Hours 24hours.
1F

Exchange Machine

Handling currency：USD / TWD / GBP / THB / EUR / HKD / SGD / MYR / CNY / KRW / AUD / IDR / CAD / PHP

Hours 24hours.

Hours	24hours.

Hours	24hours.

Hours	24hours.

Hours	24hours.

Hours	24hours.

Hours	24hours.

FAQ

We'll do our best to assist you whatever your request may be.

Your Stay
Reservations
Payment
Other

Your Stay

Can I check in early?: We don’t usually offer early check in, however, it may be possible depending on availabilities. Please contact the hotel for details.

Can I Check In after midnight?: Yes, you can check in after midnight. Please inform us of your desired check in time prior to your arrival.
Also, you need to use a interphone to contact us because the door is closed for the security after midnight.

Can I do late check out?: Late check out is available until 1pm for 2,000 yen per 1 hour, depending on your reservation and room availability.
*If you check out after 1pm, you will be charged for an additional night.
To extend your check out time, please contact the front desk in advance.

Does the hotel have a curfew?: The hotel does not have a curfew. Our front desk is available 24 hours.
After midnight, the door is closed for the security.
The guests can open the door by using their room key.

Do you have non-smoking rooms?: All rooms in the hotel are non-smoking rooms. If you would like to smoke, there is a smoking rooms on the 2F.

Do you allow smoking on property? In the rooms?: All rooms of our hotel are non-smoking rooms, but we do have a smoking rooms on 2F.

Do you have connecting rooms?: Unfortunately connecting rooms aren’t available.

Do you provide a baby crib (bed)?: Unfortunately, there are no cribs available.

Can I keep the same room for a few days?: Please inform us in advance, and we will make special arrangements. It may not be available depending on availabilities.

Can minors stay in a room without adults parents?: Yes, minors may stay in a room without adults parents.
However, if one minor (aged 16 to under 18) or a group of minors are staying, we kindly request that a "Consent Form" be submitted by the "guardian." This form is required for all guests. Please download the "Accomodation agreement for minors" from the link below, have it filled out by the guardian, and parents it at the front desk during check-in. Thank you for your cooperation.

Accomodation agreement for minors ≫　Download

Reservations

How far in advance do I need to make a reservation?: We have no rules about advance reservations. However, we recommend making reservations in advance as we offer Advance Purchase Rate.

Does the hotel have a waiting list?: We do not offer waiting lists. Please contact us directly by phone or email to get the latest updates on room availability.

Is there a cancellation fee?: You will be charged 20% of your reservation price if you cancel the day before, 80% will be charged the day of your reservation, and 100% will be charged if you do not show up at the hotel.

How do I cancel a reservation?: Please click here for confirmation, change and cancellation of reservation details.

Payment

Will children be charged?: Children under the age of 6 who do not require an additional bed will not be charged. Children over the age of 6 will be charged as an adult.

Does my reservation price include consumption tax and service charges?: Yes, consumption tax and services charges are included in your total reservation price.

When will payment be completed?: Payment for your stay will be completed when you check in. If someone other than the guest who is checking in is responsible for the payment, they will need to complete the payment in full prior to the guest’s check in. Please contact the hotel in advance if you have any further questions.

What credit cards do you accept?: We accept VISA / JCB / MASTER / AMEX / DINERS / GINREN. If you are unsure if you are able to use your card, please contact the hotel in advance for clarification.

Other

Is there the Money Exchange?: We located 24-hour Money Exchange on the 1F.

Does the hotel offer wheelchair-accessible rooms?: Yes, the hotel is wheelchair friendly. We have a universal double room which is completely wheelchair accessible.

Does the hotel have luggage storage?: Yes, we will keep your luggage at the front desk prior to your check in and after you check out. Please contact the front desk if you would like us to hold onto your luggage.

Can I send packages to myself at the hotel?: Yes, we can receive packages sent from within Japan and overseas at the hotel. However, we do not accept packages which require payment on delivery. Please make sure all packages you send to the hotel are pre-paid. On the shipping label, please write the reservation name of the guest at the hotel, reservation dates, reservation confirmation number and address the package to “reception”.
*We do not handle chilled, frozen, or hazardous products.

Can I send packages to other locations in Japan from the hotel?: Yes, we can help you send packages to other locations in Japan. Please contact the front desk for assistance.
*We do not handle chilled, frozen, or hazardous products.

Can I send packages overseas from the hotel?: Unfortunately we cannot help with international shipping. The nearest post office from our hotel is Kyoto Gion Post Office (https://goo.gl/maps/G15fqWprPqJ2), which is open during weekdays from 9:00 a.m. to 5:00 p.m.

Is there breakfast at the hotel?: Yes, we have breakfast from 7:00 am to 9:30 am (last entry time is at 9:00am) at the hotel. To confirm whether your reservation includes breakfast, please ask the front desk. You are able to add breakfast to any reservation for 2,000 yen (sales tax) per person.

What are the parking options at the Hotel?: We have the multistory parking garage for 2,000 yen per night.
The limitations for cars are below.
Height：2 meter　Extreme length：5.3 meter　Total width：2.05 meter
*Bicycles and motorcycles are not allowed to be parked.

Are English TV channels available to watch in the room?: Unfortunately, we have no English TV channels but you enjoy some applications in English in the room.
Applications are You tube, NETFLIX, and so on.

Is there a “Lost and Found” at GRANBELL HOTEL SAPPORO?: Lost items may be discarded after then if there is no inquiries within 1 month.
Valuables such as cash ,valuable securities and precious metals are handled according to the law and regulations.
Please note that if food and beverage are left behind after check out, they may be disposed on the day.

ACCESS

There are “Sapporo Granbell hotel” and “Susukino Granbell hotel” in Sapporo.
Please check the hotel details you reserved when you come.

GoogleMap

8-10-1 Minami 3 Jonishi, Chuo-ku, Sapporo-city Hokkaido 060-0063 JAPAN

MAPCODE：9 491 418*54

Coming from the airport

TEL: +81-11-522-5541

Double

Double room located on the 2F-12F.
By eliminating the steps in the room, elderly people and wheelchair users can spend their time comfortably.
The spacious 160 cm wide bed ensures a good night's sleep.
Suitcases can be stored in the space under the bed.

Sizes	17.2～17.9m²	Bed Width	160cm	Capacity	2 persons

Deluxe Double

Double room located on the 2F-12F.
We meet a wide range of needs such as sightseeing with friends and business use.
Suitcases can be stored in the space under the bed.

Sizes	19.2～19.5m²	Bed Width	160cm	Capacity	2 persons

Universal Double

Barrier-free room located on the 12F.
By eliminating the steps in the room, elderly people and wheelchair users can spend their time comfortably.
The bathroom and toilet are equipped with handrails, making it a universal design room that anyone can use with peace of mind.
Suitcases can be stored in the space under the bed.

Sizes	29.1m²	Bed Width	160cm + SofaBed	Capacity	2 persons

Twin

Twin room located on the 2F-12F.
For private stays such as sightseeing and business.
The simple and functional twin room can be used in various situations.
Suitcases can be stored in the space under the bed.

Sizes	17.9m²	Bed Width	110cm Bed×2	Capacity	2 persons

Deluxe Twin

Twin room located on the 2F-12F.
It can accommodate up to 3 persons. Please spend a time together in a warm room.
Suitcases can be stored in the space under the bed.
You can make reservation for 3 persons until the day before.
Please contact our hotel if you want to stay with 3 persons on that day.

Sizes	19.2m²	Bed Width	110cm Bed×2 + SofaBed	Capacity	3 persons

*Futons in all rooms are filled with down. Some rooms have pillows stuffed with buckwheat husks.
If you have allergies to any of these, please contact the hotel, and we will replace them.

Triple

Triple room located on the 2F-12F.
This large room can accommodate up to 4 persons and is suitable for families and groups.
Suitcases can be stored in the space under the bed.
You can make reservation for 4 persons until the day before.
Please contact our hotel if you want to stay with 4 persons on that day.

Sizes	29.1m²	Bed Width	110cm Bed×3 + SofaBed	Capacity	4 persons

8 minutes from Susukino station.

8 minutes from Susukino station.

At the highest floor,there is a public open‐air bath.

INFORMATION

ROOMS

RESTAURANT

BAR

FACILITIES

Other Facilities

FAQ

Your Stay

Reservations

Payment

Other

ACCESS

Coming from the airport

At the highest floor,
there is
a public open‐air bath.